I can't even get upgrade assistant to work on windows 7.  It just says "Internal error: Error running compatibility check. Check logs"  What does this mean and what can I do about it?

I can't get upgrade assistance to run on XP, so much for that!

• Proposed as answer by leykun Saturday, November 17, 2012 12:19 AM

Similar issue in Vista...tried IE and Chrome...

Same here. It ran initially on my Win 7 PC but then froze the machine. After reboot won't run.

I also had this problem, but fixed it for myself. I had previously installed Windows 8 consumer preview, and i figured this was part of the problem.

The error Logging can be found in:

C:\Users\[username]\AppData\Local\Microsoft\WebSetup\Panther\setuperr.log

In my case it complained about some files it could not open, that were present in the same directory. I guess that my previous installation created these files and the new upgrade assistant could not overwrite these files for some reason. 

So I cleared the Panther directory from all old files and ran the upgrade assistant again. This time there was no problem anymore.

• Proposed as answer by Naveen CS Sunday, October 28, 2012 11:57 AM
• Marked as answer by Nicholas LiModerator Wednesday, October 31, 2012 8:02 AM

Thanks for the fix. I can now run the Upgrade assistant.

I have tried the above but still no luck heres my log file

2012-11-12 23:04:47, Error                 CONX   [ConX::Compatibility::Wica::RunScanner] application scan returned an error - 1.[gle=0x00000715]
2012-11-12 23:04:47, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 859[gle=0x00000715]
2012-11-12 23:04:47, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001[gle=0x00000490]
2012-11-12 23:04:47, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2012-11-12 23:04:47, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]
2012-11-13 08:40:58, Error                 CONX   [ConX::Compatibility::Wica::RunScanner] application scan returned an error - 1.
2012-11-13 08:40:58, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 859
2012-11-13 08:40:58, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2012-11-13 08:40:58, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2012-11-13 08:40:58, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Incorrect function.
 [Error: 0x80070001.][gle=0x00000490]

• Proposed as answer by Sam Purple Wednesday, November 21, 2012 1:51 PM
• Unproposed as answer by Sam Purple Wednesday, November 21, 2012 1:51 PM

I cant find the filen my Windows Vista